Privacy Policy
1. Who We Are
Protection Program Specialists ("we," "us," or "our") operates the website located at https://protection.program-specialists.com/ (the "Site"). We are a Nevada-based marketing service that connects homeowners with home warranty program providers.
For privacy-related inquiries, contact us at: privacy@program-specialists.com
2. Information We Collect
We collect information you provide directly and information collected automatically when you use our Site.
Information You Provide:
- Quiz responses (homeownership status, home age, coverage preferences)
- Any contact information submitted through our Site or linked forms
Information Collected Automatically:
- IP address and approximate geographic location
- Browser type, device type, and operating system
- Pages visited, time on site, and referring URL
- UTM parameters and advertising identifiers (e.g. utm_source, utm_campaign)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Determine your eligibility for home warranty programs
- Connect you with relevant third-party home warranty providers
- Improve our Site, quiz flow, and user experience
- Measure the effectiveness of our advertising campaigns
- Comply with legal obligations
- Detect and prevent fraud or abuse
4. Sharing Your Information
We share your information in the following circumstances:
With Home Warranty Providers: When you complete our quiz and are redirected to a home warranty offer, your quiz responses and technical data (such as IP address and UTM parameters) may be shared with that third-party provider. Each provider operates under their own privacy policy.
With Marketing and Analytics Partners: We use third-party analytics and advertising tools (such as Google Analytics, Facebook Pixel, and similar platforms) that may collect and process data about your visit.
As Required by Law: We may disclose your information if required to do so by law, court order, or governmental authority.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information to data brokers or unrelated third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate our Site and measure advertising performance. These include:
- Essential cookies: Required for the Site to function properly
- Analytics cookies: Help us understand how visitors use our Site (e.g. Google Analytics)
- Advertising cookies: Track the effectiveness of ads that brought you to our Site (e.g. Facebook Pixel, Google Ads tags)
You can control cookies through your browser settings. Note that disabling certain cookies may affect Site functionality.
6. Third-Party Links
Our Site redirects users to third-party home warranty provider websites. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before submitting any personal information.
7. Children's Privacy
Our Site is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at privacy@program-specialists.com and we will delete it.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, and resolve any disputes. Advertising and analytics data is typically retained in accordance with the retention policies of our third-party providers.
9. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to opt out of certain data sharing practices
To exercise any of these rights, please contact us at privacy@program-specialists.com. We will respond within 30 days.
10. Nevada Privacy Rights
As a Nevada-based company, we comply with Nevada Revised Statutes Chapter 603A. Nevada residents have the right to opt out of the sale of their covered information. We do not sell covered information as defined under Nevada law. To submit an opt-out inquiry, contact us at privacy@program-specialists.com.
11. California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: You may opt out of the sale of your personal information. We do not sell personal information as defined under the CCPA.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To submit a CCPA request, contact us at privacy@program-specialists.com.
12. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy, please contact us:
Protection Program Specialists
Email: privacy@program-specialists.com
Website: https://protection.program-specialists.com/